Frequently Asked Questions
1. Do you offer samples for evaluation?
Yes, we are happy to offer samples for you. The sample cost will be returned to you after the official order is placed.
2. What is the Minimum Order Quantity (MOQ)?
Small trial orders are acceptable. Please contact us for specific details regarding your requirements.
3. How are the goods typically packaged?
We provide standard secure packaging or can customize the packing method according to customer requests.
4. What transportation options are available?
We can deliver by sea or air based on the quantity, weight, and specific customer requirements.
5. What payment methods do you accept?
We accept various payment methods including Paypal, Western Union, T/T, or Trade Assurance.
6. How long is the standard production lead time?
The production lead time is approximately 30-45 days after the deposit is received. Urgent orders are handled on a case-by-case basis.
Captain Living
