Frequently Asked Questions
What's your MOQ? Can I order a sample before mass order?
Yes, the sample order is acceptable. MOQ is 2 sets based on EXW term, and 20'GP base on FOB term. Mixing different items to fulfill containers is acceptable.
How does payment work?
We accept T/T and L/C at sight as secure and convenient payment methods. 30% deposit before production, 70% balance before shipping.
What if I have my own design for the project? Can you customize it?
Definitely. We can manufacture special designs received from our clients, as well as customize our own designs to suit your needs. We can customize the size, upholstery material, and frame.
How does your factory do regarding quality control?
Quality is our priority. We implement a comprehensive quality control system at every production step. Dedicated QC personnel conduct on-site checks and provide photographic feedback.
How long will delivery take?
Normally it's around 20~30 days, but we can adjust based on your specific shipping schedule and requirements.
Could you arrange the shipping to our country?
Yes, we can recommend professional shipping agents to deliver goods to your country. If you have your own freight forwarder, we are happy to collaborate with them.