Frequently Asked Questions
What kind of company services do you provide?
We are a multinational corporation specializing in the Catering and Hospitality industry. We have more than 19 years of experience working with world-famous Restaurant and Hotel brands, supplying products, layout design, management, and transportation services.
Why choose your products?
We offer a one-stop solution for restaurants, hotels, cafes, and bars. With over 10,000+ satisfied customers in 108 countries, we provide access to over 95,700 products, ensuring high quality at the best possible prices while managing research and production in-house.
Do you offer customization services?
Yes, we provide customized products and services. Whether it's tableware, furniture, or overall restaurant design, we can tailor our offerings to meet your unique needs and brand concept.
How can I get a quote?
You can request a detailed quote by contacting our sales team with your specific requirements. We respond promptly with comprehensive pricing information tailored to your project.
What is the standard production time for an order?
Usually, the production time for each order is around 30 days. However, the actual time will depend on product types, order quantity, packaging requirements, and seasonal demand.
How are the products shipped globally?
We offer global logistics services including ocean freight, air freight, rail transport, and courier services (FedEx/DHL). We support multiple terms such as FOB, CIF, DDP, and Door-to-Door shipping for both LCL and FCL loads.
Captain Living
